We are devoted Parks buyers. Great respect for our sales associate Lisa Siera. Concern that our brand new 2019 Buick Encore is making a clanking noise when started. Has been into the service department twice and is in again to determine what is causing the noise. A ticket was even opened with GM according to Cody our service center contact and the GM engineer didn���t have any explanation of the cause for the sound. Not giving up but still working on the issue.