Customer Reviews

My service advisor Brad was super nice and helpful. I love taking my car to Parks.

They are always quick when servicing my vehicle, extremely polite and accommodating, and are very reasonably priced. Plus they keep a record of all my vehicle services!

Great service every time

Grest people and great service

The sunroof cover bracket and the moon roof cover bracket are the same type. The moon roof bracket broke and they are going to replacing it with new kind but not the sunroof bracket, not until it breaks. I know the dealership in Cool Springs replaced both brackets for my friend that purchased her Buick Enclave from them even when her sunroof bracket hadn't yet broke. Makes me feel like I should intentionally break the sunroof bracket myself so it can be replaced especially while still under warranty.

Great service!! Very professional. Highly recommend!

Great service.

Great ����

Always friendly and always great customer service.

The service specialist was very genuine and helpful.

My husband and I always have a great experience at Parks. We always get in and get out with no difficulties. Staff is very friendly and courteous.

Glad you offer pick up service for my car. Especially now with the COVID virus. It was convenient for me and your employee Chuck was especially courteous and a pleasure to talk to. Whatever you're paying him isn't enough. He's a quality guy to say the least.

I was very pleased that the dealership managed to service me earlier than expected. Due to severe sickness in my family, I explained the situation and they were very concerned. I also appreciated when I left the service rep told me he was praying for our family.

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Very friendly, fixed the issues I was having with my car very timely, and even picked it up for me and dropped it back off. Thank you! I will continue to use Parks for my service needs and any future vehicle purchases.

Brad Cowan is honestly the best service advisor I have ever dealt with at any dealership. He���s always very knowledgeable regarding potential vehicle problems and courteous. I purchased my truck at Parks, but have been using a dealership in downtown Nashville based on proximity; the difference is drastic and I will be driving and hour one way to Parks as much as possible.

Made an appointment to get my oil changed and tires rotated. Got there and in 37 minutes, my vehicle was ready to go. Great experience.

I went to parks to replace a tire. While waiting, they informed me they could repair the tire. That saved me money. They could have sold me a new tire but they didn���t. That is what Parks is all about! Customer comes first!

Service department really takes care of their customers.

The service intake was friendly and quick. I'm happy with the service.