Customer Reviews

Love that I am ways acknowled and told about how long it will take. The service rendered is explained. I love Parks and will buy my next car from them because of their amazing customer service. R

They were courteous, prompt, and did a great job.

Not to happy with this trip. This dealership has done a good job so far but blaming a known issue on us is a stretch

Great

On schedule, courteous, professional.

Awesome. Robert and his crew work hard to get you the best deal they can offer .

Quick service

From start to finish there was pure comfort how you should feel when buying a car. After my first experience in buying a new car, I didn’t think I ever would again because of the hidden fees and haggling. You guys restored my confidence. The communication and professionalism from Lisa and Robert was top notch. And even though I live in Vegas, I’ll still be recommending park motors to all my friends and Denali Facebook group pages. Thanks again!!!

I wouldn’t take my car anywhere else. The service and personnel are always top notch. Always efficient and friendly

Great service

Made an appointment 10 days in advance. Had the vehicle there 20 minutes early the day of the appointment. Asked if everything was good, they said, yes, all good we will call when finished. Went home and got a call an hour and a half after droppIng the vehicle at service saying we don’t have your tires. I said I ordered them over a ten days ago. I was told sorry. Was told they can go get them in Nashville but truck won’t be done till later. Since I had no way back to get the truck, I said ok. Now I have to pay an Uber for a ride to pick it up since my ride was scheduled earlier. I go to the service department because I want to wait on the truck because I need it for an urgent appointment I can’t miss. When I arrive the truck is outside. I never received a call saying it was finished. I spoke with Cody who said he called and left a message. I showed him my phone that he never called. I never got a call or message. All he said was sorry it was out of his control. He kept saying it wasn’t his fault. Never excepted any responsibility, just kept saying he was sorry it wasn’t his fault and it was out of his control. Never offered any discount or anything to try and make it right. Just a sorry. Well I’m sorry also. I won’t be back.

Fast reliable service

Everyone was nice and attentive. Service was performed in a timely manner without a long wait.

Routine maintenance services. Everyone pleasant and work done quickly.

The best dealership I ever dealt with in my life. Heads up to Robert Rogers and Todd Bates

Always friendly, they always get a appointment set up for us in a timely manner and taken care of immediately.

Lisa did an excellent job helping with my online purchase and Jesse wrapped up the financing with ease. I’ll definitely be back when I need another vehicle. If you’re in the market for a GMC truck, you won’t likely find a better price than they offer. No markups or hidden fees. They actually did what they say they would.

Troy and team are great 👍 THANKS TO ALL

Hugh Johnson is service writer always helpful and courteous.

It was taken in on the 29th of November for another torque converter because the first one was faulty. Replaced it and test drove it was still not right. They called and said they were ordering from another supplier and it took longer to get it. I was please with the way they handled the entire process. Friendly and accommodating