Customer Reviews

I was taken care of in a timely matter. Pleasant experience

Chuck and Lisa were most helpful and knowledgeable in the purchase of our Encore. The purchase process was easy. We thank the entire team at Parks for their help and friendliness.

Great job

I had low pressure in my right rear tire and my vehicle was due for it's first oil change. It was taken care of quickly and efficiently. Very pleased with my new vehicle.

Couldn’t diagnose problem took a guess at the problem now worse then before. $350 wasted

From Robert (the owner) to alvaro my sales guy was top notch! Even Mrs dara at parts department was excellent!

Cody in service is always very helpful.

They did not fix the car like they said they would.

Quick and friendly service. Very clean waiting area. All around great experience.

My tires were not rotated! I came in for an oil change and tire rotation. After a previous visit I was suspicious that my tires weren't being rotated, so I marked my tire and to my dismay my suspicion was confirmed. The Service Manager did a good job correcting the technicians. During this visit I was considering on a used vehicle and discussed some options with one of your salesman. However, after this situation I think I'd be foolish to buy again from this dealership. Also, this situation puts in doubt other service work I have brought to this business. I'm very sorry this situation occurred.

THEY DID A VERY GOOD JOB AND DID IT RAPIDLY

Great place to do my service on my Equinox

I brought my 2013 Cadillac in to get it fixed. Transmission holes busted. When my car was returned to me my radio screen was shattered. I am disappointed. I think if you bring your vehicle to a top notch operation it should be in good hands no matter how old it is. Now the manager has said he would try to find me one. He would be in touch with me. My opinion could change if my old car is fixed. But don’t just tell me something and it will go away..

This was the best service experience from a dealership I have had. From the friendly and helpful staff to the coffee and popcorn….perfect.

Great Service and very nice folks!

:)

Robert and his team were great to work with. Flexible and responsive.

The issue with my Sierra proved difficult & time-consuming to diagnose. Parks Motors had possession of my vehicle several different times over the course of a months time, which was definitely inconvenient & an aggravation. But overall, Marty Gulley & Cody Jones have always been very accommodating & sensitive to my concerns. Great guys! Hopefully, the issue has been corrected. So far, so good...

The service is great.

Came in for my second oil change & tire rotation on my GMC Sierra. The service team had me in and out very efficiently. The service rep was also very friendly and answered a question regarding my 4x4.