The sunroof cover bracket and the moon roof cover bracket are the same type. The moon roof bracket broke and they are going to replacing it with new kind but not the sunroof bracket, not until it breaks. I know the dealership in Cool Springs replaced both brackets for my friend that purchased her Buick Enclave from them even when her sunroof bracket hadn't yet broke. Makes me feel like I should intentionally break the sunroof bracket myself so it can be replaced especially while still under warranty.
Glad you offer pick up service for my car. Especially now with the COVID virus. It was convenient for me and your employee Chuck was especially courteous and a pleasure to talk to. Whatever you're paying him isn't enough. He's a quality guy to say the least.
I was very pleased that the dealership managed to service me earlier than expected. Due to severe sickness in my family, I explained the situation and they were very concerned. I also appreciated when I left the service rep told me he was praying for our family.
Very friendly, fixed the issues I was having with my car very timely, and even picked it up for me and dropped it back off. Thank you! I will continue to use Parks for my service needs and any future vehicle purchases.
Brad Cowan is honestly the best service advisor I have ever dealt with at any dealership. He���s always very knowledgeable regarding potential vehicle problems and courteous. I purchased my truck at Parks, but have been using a dealership in downtown Nashville based on proximity; the difference is drastic and I will be driving and hour one way to Parks as much as possible.
I went to parks to replace a tire. While waiting, they informed me they could repair the tire. That saved me money. They could have sold me a new tire but they didn���t. That is what Parks is all about! Customer comes first!